Open AI, Anthropic and Gemini

Integration

The integration steps for all three platforms are the same and very simple.

Navigate to the AI Integrations page and choose the platform you want to integrate with.

Voilà! That's it! Your AI agent is created.

Agent profile

Now that your AI agent has been created, you can complete the profile by giving it a name.

All of the steps below remain the same regardless of the AI platform that you have selected.

You can choose the tone of your AI agent. You can either keep it Professional, Casual, or Friendly. You can also set the length of the bot response and add agent instructions.

You can also choose from a set of predefined instructions.

Changing AI model and Integrating via API Key.

You can change the model, temperature, and maximum tokens of the AI agent in the Agent Settings.

You can also integrate with your own API key. To add your own API key, select Integration via API Key and add your API key.

Training

You can train the AI agent on Intents as well as Knowledge Sources.

You can use Intents when you want to design your own flow, add Rich message, and use dynamic messages from Inline code and Webhooks.

You can use Knowledge Sources to train your agent on URLs as well as documents.