Users

The users listed here are your application users, those who start a conversation from your application will be shown here. You will see the Start conversation button if the user hasn't started any conversation yet. You can use this button to start a conversation with your users.

You can see the information, such as the user's last seen time, and the latest conversation assignee. Also, there is a search option to search for the user by email ID and user ID

Note: All the users with pseudonyms (Such as Fancy Shark) are anonymous.