How to Use Rich Messages in Chat · Developer Docs

Dialogflow custom payload

Pass the Rich Messages metadata as custom payload in Dialogflow to render Rich Messages while using a Dialogflow bot. See how to set up Rich Messages in Dialogflow bot here.

Dialogflow fulfillment

Rich messages can be used with the Dialogflow fulfillment.

Rich messages with custom webhook
Rich messages with inline editor(using dialogflow fulfillment node library)

Send message API

You can use Send message API to add Rich Messages.

Custom bots

If you are using custom bots, pass the Rich Message template as metadata in the message. Learn more about using Rich Message in custom bots here.

Kommunicate renders a valid JSON into Rich Message. Pass the JSON described below as metadata to utilize Rich Messages. This example renders Suggested Replies along with the message:

{
"message":"Do you want more updates?",
"ignoreTextResponse": false,
   "platform":"kommunicate",
   "metadata": {
       "contentType": "300",
       "templateId": "6",
       "payload": [{
           "title": "Yes",
           "message": "Cool! send me more."
       }, {
           "title": "No ",
           "message": "Don't send it to me again"
       }]
   }
}

If you're passing both the text response and custom payload in intent and want to hide the text response you can pass ignoreTextResponse: true.