Conversation

Launching chat screen

You can open the chat screen by calling the below function:

kommunicate.launchConversation((response) => {
          //conversation launched successfully
        }, (response) => {
         //conversation launch failed
        });

Launching individual chat thread

You can open an individual chat thread by calling the below function and passing the clientChannelKey the clientChannelKey is which you got from a new conversation method on success response.

let convObj = {
        'clientChannelKey' : clientChannelKey, //pass the clientChannelKey here
        'takeOrder' : true //skip chat list on back press, pass false if you want to show chat list on back press
      };
      
kommunicate.launchParticularConversation(convObj, function(response) {
        //Conversation launched successfully
      }, function(response) {
        //Conversation launch failed
      });

Starting a new Conversation

You can start a new conversation by using the below function:

 let conversationObject = {
      'isUnique' : false
     };
     
  kommunicate.conversationBuilder(conversationObject, (clientChannelKey) => {
     //The response will be a clientChannelKey which is used for launching a particular conversation.
     console.log("Kommunicate create conversation successful the clientChannelKey is : " + clientChannelKey);
    },(error) => {
      console.log("Kommunicate create conversation failed : " + error);
    });

If you have the list of agentIds and botIds, you can pass it in the below conversation object for create the conversation use the below method:

var conversationObject = {
     'isUnique' : false,
     'agentIds':['<AGENT_ID>'],  //List of agentIds. AGENT_ID is the emailID used to signup on Kommunicate
     'botIds': ['<BOT_ID>']  //List of botIds. Go to Manage Bots(https://dashboard.kommunicate.io/bots/manage-bots) -> Copy botID
      };
      
kommunicate.conversationBuilder(conversationObject, (clientChannelKey) => {
   //The response will be a clientChannelKey which is used for launching a particular conversation.
   console.log("Kommunicate create conversation successful the clientChannelKey is : " + clientChannelKey);
   },(error) => {
     console.log("Kommunicate create conversation failed : " + error);
   });

Starting a Unique Conversation

You can create a unique conversation using the below method. A unique conversation is identified by the list of agentIds and botIds used to create the conversation. If the same set of Ids are passed to the below method, then the already created conversation would be returned instead of creating a new conversation:

 var conversationObject = {
      'agentIds':['<AGENT_ID>'],  //List of agentIds. AGENT_ID is the emailID used to signup on Kommunicate
      'botIds': ['<BOT_ID>']  //List of botIds. Go to Manage Bots(https://dashboard.kommunicate.io/bots/manage-bots) -> Copy botID
       };

 kommunicate.conversationBuilder(vary, (clientChannelKey) => { 
     //The response will be a clientChannelKey which is used for launching a particular conversation.
      console.log("Kommunicate create conversation successful the clientChannelKey is : " + clientChannelKey);
     },(error) => {
        console.log("Kommunicate create conversation failed : " + error);
     });

Note: Refer this if you want to use other paramters for creating the converstion, like metadata etc