Installation

Overview

Kommunicate is live chat and chatbots powered customer support software. Kommunicate allows you to add customizable live chat SDK to your Android apps. It enables you to chat with your app users and customers through a customizable chat interface.

Installing Kommunicate in your Android app is easy and fast. We will walk you through the procedure so you can start answering your support queries within a few minutes.

Android sdk

Prerequisites

  • Android 4.1 (API level 16) or higher
  • Java 7 or higher
  • Android Gradle Plugin 3.4.0 or higher

Installation

Installing the Kommunicate SDK is simple if you're familiar with using external libraries or SDKs. If using Gradle 6.7 or lower, add the following code to your root build.gradle file:

allprojects {
    repositories {
        maven { url 'https://kommunicate.jfrog.io/artifactory/kommunicate-android-sdk' }
    }
}

If using Gradle 6.8 or higher, add the following to your settings.gradle file:

dependencyResolutionManagement {
    repositories {
        maven { url 'https://kommunicate.jfrog.io/artifactory/kommunicate-android-sdk' }
    }
}

Next, for all Gradle versions, add the dependency to your module build.gradle file:

dependencies {
      implementation 'io.kommunicate.sdk:kommunicateui:2.10.0'
}

Once the build sync is done, you have installed Kommunicate on your app and can proceed to the next step.

Permissions

Add permissions if you need to use certain features like Camera, Storage, Location then you need to add it to your own app's AndroidManifest.xml file.

If you use Camera and Gallery Storage feature, add these permissions:

<uses-permission
            android:name="android.permission.CAMERA"
            tools:node="merge" />
    
<uses-permission
        android:name="android.permission.WRITE_EXTERNAL_STORAGE"
        android:maxSdkVersion="32"
        tools:ignore="ScopedStorage"
        tools:node="merge" />
<uses-permission
        android:name="android.permission.READ_EXTERNAL_STORAGE"
        android:maxSdkVersion="32"
        tools:node="merge" />

        <!--Permissions to be used when your app targets API 33 or higher-->
<uses-permission android:name="android.permission.READ_MEDIA_IMAGES" />
<uses-permission android:name="android.permission.READ_MEDIA_VIDEO" />
<uses-permission android:name="android.permission.READ_MEDIA_AUDIO" />

If you use Audio record / Speech to text feature, add these permissions:

<uses-permission
            android:name="android.permission.RECORD_AUDIO"
            tools:node="merge" />

If you use Location feature, add these permissions:

        <uses-permission
            android:name="android.permission.ACCESS_COARSE_LOCATION"
            tools:node="merge" />
        <uses-permission
            android:name="android.permission.ACCESS_FINE_LOCATION"
            tools:node="merge" />
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